Want to be one of the first to test drive the new 1 Series? Call your local Rybrook Dealer.
Latest
A RANGE OF OFFERS ON OUR RANGE OF CARS.
In addition to these exclusive offers available for the month of August 2011, Rybrook will also include complimentary servicing^ and MOT for Life*. There has never been a better time to buy that BMW you have been considering.
Contact your local Rybrook dealer (details to the right)to choose your offer and find out what else we have to surprise you with.
Official fuel economy figures for the BMW Range: Extra Urban 26.2-78.5mpg (10.8-3.9l/100km). Urban
12.8-56.5mpg (22.0-5.3l/100km). Combined 19.2-68.9mpg (14.7-4.4l/100km). CO2 emissions 352-109g/km.
*MOT for life entitles the vehicle purchased to complimentary MOTs for the life of the vehicle at the Rybrook dealership it was purchased from. Offer is transferable subject to terms and conditions for full details please contact your local Rybrook dealership. ^BMW Service Inclusive covers servicing costs for five years or 60,000 miles (whichever occurs sooner). Full BMW Service Inclusive terms and conditions apply, for full details visit bmw.co.uk/serviceinclusive. ^^Complimentary Specification Upgrade can be redeemed against optional equipment on selected new BMW 3 Series Coupé and BMW Z4 models ordered by 31 August, subject to availability. Options of equivalent value or lower may be redeemed subject to availability. No cash alternative is available. Not available in conjunction with any other offer. Prices are correct at time of publication and are subject to change without notice. Retail customers only. BMW EfficientDynamics reduces BMW emissions without compromising performance developments and is standard across the model range.
BMW i3 Concept and BMW i8 Concept
More at: http://www.bmw-i.com/.A milestone in the history of the BMW Group: The world premiere of the electrically powered concepts BMW i3 and BMW i8. A first look at these models, which will go into production in 2013 and 2014.
The Rybrook BMW Economy Drive Challenge
The Rybrook New Car teams from Shrewsbury, Warwick and Worcester compete to get the best average mpg from a BMW 318i Saloon on a road trip between the dealerships. See how they got on:
BMW Concept M5
This is the only existing video of the driving BMW Concept M5 so far.
New BMW Video Reference Guides
To help you get information about your BMW Rybrook has created a page of video reference videos like the one above. We will be updating these with additional videos regularly to help you with info about CBS and basic BMW care, Please let us know if you have any additional ideas and www.rybrook.co.uk/bmw/service/home/information-page to view the page.
Rybrook Warwick Win Aftersales Operation of the Year at AM Awards
Having taken over the Warwick BMW dealership in September 2008 the business looked to dramatically increase absorption figures to help safeguard the company.
A focus on the right staff for the job kick-started a drive to achieve 100% absorption while improving customer satisfaction.
Rybrook had to make some changes within its aftersales department after identifying the members of staff that fitted in with its new objectives.
The business set to work on its antiquated database of more than 40,000 records of which half were inaccurate. Once this had been cleansed Rybrook began to contact its customers informing them of its reputation for delivering ultimate customer satisfaction.
Customer satisfaction scores are displayed daily throughout the aftersales department. These have continued to improve from 83.15% in 2008 to 85.22% in 2010.
Absorption growth was up from 2008 to 2010 by 63%, total aftersales growth 14.1% for the team led by aftersales manager Simon Birchall.
This business rose above other competitors in the category with a near faultless audit, scoring close to 100% in all areas including planning, financial performance, people management, departmental performance, customer satisfaction and operational processes.
RYBROOK SPONSORS KILIMANJARO CLIMB
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Following Rybrook’s Charity Ball in aid of Amy Broster’s Kilimanjaro climb for Breast Cancer Campaign Amy and her friends have completed their epic climb. Despite tough conditions and with a year of training the views look spectacular and they have raised over £25,000 so far for the charity.
Number 1 BMW Sales Department for Customer Service in the UK – Rybrook Worcester
Chat Shoker, Rybrook Worcester’s Dealer Principal was delighted with the news, “BMW have set the industry bench mark relating to their openness towards customer feedback and satisfaction. At Rybrook Worcester, we want all of our customers to receive a 5 Star level of customer service, indeed our theme for this year is to “Go The Extra Mile”.
